Alex Smart Solution LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://alexsmartsolution.com/ or make purchases through our online store.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase or sign up for an account, we may collect personal information such as:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit card details, billing address)
b. Non-Personal Information
We may collect non-personal information, such as:
- Browser type
- IP address
- Pages you visit on our website
- Time and date of your visit
- Referral sources
c. Cookies
We use cookies to track your use of our website and improve user experience. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We may use the information collected in the following ways:
- To process and fulfill orders, including shipping and returns
- To communicate with you about your orders or customer service inquiries
- To improve and personalize your shopping experience
- To send you promotional materials, special offers, or marketing communications (with your consent)
- To comply with legal requirements and prevent fraudulent activity
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share information with third-party service providers who assist with payment processing, order fulfillment, marketing, or analytics.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You have the following rights regarding your personal information:
- Access and Updates: You can access and update your personal information through your account settings.
- Marketing Communications: You may opt-out of receiving marketing emails by following the unsubscribe instructions in those emails.
- Cookies: You can manage cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.
8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. If we make material changes, we will notify you via email or a prominent notice on our website. Please review this policy periodically for updates.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
3078 Clairmont Rd, Atlanta, GA 30329
Monday – Friday 09:00 – 17:00